Home Delivery FAQs
Our customers health and safety is always a top priority for us and at this time, all of our home deliveries are contact-free and fresh, clean gloves are used with each delivery.
Placing an Order:
Orders may be placed through our order form, by emailing us at firstname.lastname@example.org, or by calling us at (978) 267-7329.
Please note that for most locations, unless otherwise noted, we have a $35 minimum for our free home delivery service.
Additional Home Delivery Information:
An email is sent out each Monday/Tuesday with all products, pricing and recipe suggestions for that week’s delivery (Please ensure emails from email@example.com don't go into your spam folder). Updated pricing may also be found on our online order form.
You can sign-up for our weekly home delivery email here.
If placing your order via email, always include your name, home address and phone number.
- We will always respond back to your order form/email within 24 hours confirming your order has been received. If you do not receive an email confirmation from us, kindly resend your order.
- You will receive a delivery confirmation email by 9:00 PM EST on the night before delivery confirming your order total and delivery window.
On Delivery Day
Please place a cooler outside with payment (cash or in-state check payable to Seafood Express Company). If including gratuity for your delivery driver, please place in a separate envelope when possible.
- The delivery window is typically between 12:30 PM - 5:30 PM EST and will be specified in your delivery confirmation email.